Healthcare Platform
Core healthcare domain managing patient care, clinical operations, and pharmacy services across our integrated healthcare delivery network
Overview
The Healthcare Platform domain encompasses all systems and services that support our integrated healthcare delivery network. This domain ensures secure, compliant, and efficient patient care delivery from initial contact through treatment and follow-up.
All systems within this domain are designed and operated in accordance with HIPAA Privacy and Security Rules. Protected Health Information (PHI) is encrypted at rest and in transit, with comprehensive audit logging.
Domain Purpose
Our healthcare platform connects patients, providers, and care teams through a unified digital infrastructure. We focus on:
- Patient-Centric Care: Seamless experiences across all touchpoints
- Clinical Excellence: Supporting evidence-based medicine and best practices
- Operational Efficiency: Streamlined workflows for care teams
- Data Security: HIPAA-compliant systems with robust privacy controls
- Interoperability: HL7 FHIR standards for healthcare data exchange
Subdomains
Key Capabilities
Patient Management
- Electronic Health Records (EHR)
- Patient portals and engagement
- Identity and consent management
- Care plan coordination
Clinical Workflows
- Order management (labs, imaging, procedures)
- Results reporting and review
- Clinical documentation
- Provider collaboration tools
Medication Management
- E-prescribing (eRx)
- Medication reconciliation
- Pharmacy integration
- Drug interaction checking
Scheduling & Access
- Appointment booking and management
- Provider availability
- Waitlist management
- Telehealth integration
Regulatory & Compliance
HIPAA Compliance
- PHI (Protected Health Information) encryption at rest and in transit
- Audit logging for all PHI access
- Minimum necessary access controls
- Business Associate Agreements (BAA) with all vendors
All developers must complete annual HIPAA training. Access to production PHI requires manager approval and justification.
Healthcare Standards
- HL7 FHIR R4: Modern healthcare interoperability
- HL7 v2: Legacy system integration
- DICOM: Medical imaging
- ICD-10: Diagnosis coding
- CPT: Procedure coding
- NDC: National Drug Codes
Certifications
- ONC Health IT Certification (2015 Edition)
- HITRUST CSF Certified
- SOC 2 Type II
All certifications are maintained annually with independent audits.
Technical Architecture
Integration Patterns
- Event-Driven: Real-time clinical alerts and notifications
- FHIR APIs: RESTful access to healthcare resources
- HL7 v2 Messaging: Integration with legacy systems
- Secure Messaging: Direct Protocol for provider communication
Data Storage
- Structured Data: Patient demographics, orders, results
- Unstructured Data: Clinical notes, documents, images
- Audit Logs: Comprehensive access tracking
Security Layers
- Role-Based Access Control (RBAC)
- Multi-Factor Authentication (MFA)
- Network segmentation
- Encryption (AES-256)
- Regular security audits and penetration testing
Subdomain Relationships
Patient Care ↔ Clinical Operations
- Lab orders trigger in clinical operations
- Results flow back to patient records
- Diagnostic imaging requests and reports
Patient Care ↔ Pharmacy
- Prescriptions sent to pharmacy
- Medication lists synchronized
- Refill requests and approvals
Clinical Operations ↔ Pharmacy
- Medication administration records
- Drug interaction checking
- Formulary management
Key Performance Indicators
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System Uptime: 99.95%
Critical healthcare system with 24/7 monitoring and on-call support
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Response Time: < 2 seconds
Clinical workflows must be fast to support efficient patient care
-
FHIR API Latency: < 500ms (p95)
External integrations and patient portal depend on API performance
-
Audit Log Completeness: 100%
Every PHI access must be logged for HIPAA compliance
-
Security: Zero PHI Breaches
Zero tolerance policy for any unauthorized PHI disclosure
Any PHI breach must be reported immediately to the Security Team and may require notification to patients and HHS Office for Civil Rights.